About the Role
Since 1996, Tile Liquidators has been helping turn houses into homes by offering showroom quality at liquidation prices. Tile Liquidators seeks to add a positive, outgoing, and highly self-motivated individual to its Customer Service / Admin Team!
Job Description
As a Customer Service Associate, you are an extension of our Sales Team. You are the first and final interaction for Tile Liquidators customers. You will be responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions, and providing every customer with an exceptional experience to keep them coming back.
Responsibilities
- Greet every customer in a helpful and courteous manner
- Provide above-and-beyond customer service and exceed customer expectations
- Demonstrate and understand compliance with the company’s safety processes
- Act and work in a manner consistent with the company’s core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check, and credit card acceptance procedures
- Answer the telephone according to company guidelines
Minimum Eligibility Standards
- Must be 18 years or older
- Must be able to work Saturdays
- Knowledge of basic math skills
- Cash handling experience
- Strong customer service experience
- Computer experience a plus
- Must be able to stand for long periods of time
Benefits
- Competitive steady weekly pay
- Supportive team
- Career advancement opportunities
- Opportunity for full-time
- Always off on Sundays
- Health, Dental & Vision insurance
- Short Term Disability and Critical Care
- 401k Matching
- Paid Time Off
- Employee Discounts
Ready to Apply?
If you love helping people and want to be the friendly face of North Alabama’s largest flooring store, we encourage you to apply and become part of our dedicated team of professionals! If you are hardworking, reliable, and committed to delivering high-quality work, we want to hear from you! Apply through Indeed, call 256-312-9147, or email shopper@mydfl.com.
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. Equal Opportunity Employer.